Terms & Conditions

Last Updated: October 31, 2026

Welcome to Auto Track Shipping. These Terms & Conditions explain the general rules and guidelines for accessing our website and requesting information about our auto transport services.

By accessing or using our website, you acknowledge that you have read and understood these terms.

1. About Our Services

Auto Track Shipping provides information and assistance relating to vehicle transportation services, including:

• Open Car Transport

• Enclosed Car Transport

• Door-to-Door Auto Transport

• State-to-State Auto Transport

Specific transportation arrangements, service availability, pricing, and scheduling depend on the details of each shipment.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or misleading activities.

• Submit false or inaccurate information.

• Attempt to interfere with website functionality.

• Access restricted website areas without authorization.

• Introduce malicious software or harmful code.

• Use website content in a way that violates applicable laws.

3. Quotes and Pricing

Any transportation estimate or quote is based on the information provided by the customer.

Pricing may depend on factors such as:

• Vehicle type, size, and condition.

• Pickup and delivery locations.

• Total transportation distance.

• Selected transportation method.

• Carrier availability.

• Scheduling requirements.

• Route accessibility.

A quote does not automatically guarantee carrier availability or a confirmed pickup date unless the relevant arrangements have been confirmed.

Any applicable fees, payment arrangements, and other charges should be disclosed and agreed upon before the transportation service is finalized.

4. Booking and Scheduling

Customers are responsible for providing accurate vehicle and transportation information when requesting a shipment.

Pickup and delivery dates are estimates unless explicitly confirmed under the applicable transportation agreement.

Unexpected circumstances, including weather conditions, traffic, mechanical problems, route restrictions, and other operational factors, may affect transportation schedules.

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact and vehicle information.

• Making the vehicle available at the agreed pickup location.

• Removing personal belongings unless otherwise agreed.

• Disclosing known mechanical problems.

• Providing vehicle keys and necessary access.

• Reviewing vehicle condition documentation.

• Being available or arranging an authorized representative for pickup and delivery.

6. Vehicle Condition and Inspection

The vehicle’s condition should be inspected and documented before transportation begins.

Customers should review the vehicle condition report at pickup and delivery.

Any visible damage or discrepancies should be recorded on the appropriate documentation before completing the delivery process.

Customers should retain copies of relevant transportation records and photographs.

7. Insurance and Liability

Applicable insurance coverage, responsibility for vehicle damage, and claims procedures depend on the transportation arrangement and the parties involved.

Customers should review the relevant carrier insurance information and transportation agreement before shipment.

Nothing in these website terms should be interpreted as a guarantee of coverage beyond the applicable insurance policy or contractual agreement.

8. Cancellations and Changes

Changes to a transportation request may affect pricing, carrier availability, and scheduling.

Cancellation procedures, applicable charges, and refund eligibility are governed by the specific booking agreement provided to the customer.

Customers should contact Auto Track Shipping as early as possible if they need to change or cancel a shipment.

9. Third-Party Services

Certain transportation arrangements may involve independent carriers, service providers, payment processors, or other third parties.

Their services may be subject to separate terms, policies, and responsibilities.

Customers should review relevant third-party agreements when applicable.

10. Website Content and Intellectual Property

All original website text, branding, graphics, design elements, and other materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use website materials without appropriate authorization.

11. Limitation of Liability

To the extent permitted by applicable law, Auto Track Shipping shall not be responsible for losses arising from unauthorized website use, inaccurate information submitted by visitors, third-party website interruptions, or circumstances outside its reasonable control.

Specific transportation liabilities are governed by the applicable service agreement and relevant laws.

12. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.

13. Changes to These Terms

Auto Track Shipping reserves the right to update these Terms & Conditions when necessary.

Updated terms will be published on this page with a revised effective date.

14. Contact Information

For questions regarding these Terms & Conditions, contact us:

Auto Track Shipping

Address: 919 S Harrison St, Fort Wayne, IN 46802, USA

Phone: (260) 782-8452

Website: autotrackshipping.us